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Wonderful Balloons FAQs

  • How long will my balloons last?
    It depends on what your balloons are made from and what they are filled with. When our latex balloons are filled with helium they generally float for 16 hours. During this time they will slowly shrink in size. If they are needed to last longer we can treat them with "Hi Float" which we may automatically do for some of our products, in which case they can float for several days. Latex balloons filled with air will last for 10 days or more, however they do not float & are only used in sculptures and arches etc. Foil & "Bubble" balloons filled with helium can float for up to 14 days.
  • Can I use balloons outside?
    Yes, you can use balloons outside but you need to be aware of the following: Bright sunlight can damage all balloons however latex balloons are especially vulnerable to sunlight becoming cloudy and dull. In some cases they may burst unexpectedly. The wind, even light breezes, will move balloons around quite violently. They become tangled and may burst if they hit objects or rough surfaces, so keep well away from walls and fences etc..
  • What is Hi Float?
    Hi Float is a liquid polymer that is used to coat the inside of latex balloons to make them float longer. In the right conditions this may be for 4 or more days. It is important however that the balloons are stored correctly. They must not be stored in their bags for more than an hour. They must me kept inside at normal room temperatures and kept out of cellars, sheds, garages etc.. If this is not done then they will not last beyond a few hours. Hi Float is a non-toxic substance and is generally safe, however if you get it on your clothes wash it off immediately with cold water. Once it dries it is permanent!
  • Do you deliver?
    Yes, we deliver throughout Northamptonshire & South Leicestershire. There may be a charge involved check the product details or ask for a quote. Large items, such as arches etc, are built on site. Charges may apply depending on distance, ask for details.
  • Can I collect?
    Yes, we operate a collection service by appointment either from our mobile collection point in Rothwell's Market Square or from our storage facility - The Storage Team, Unit 3 Weekly Wood Ave, Kettering, NN14 1UD
  • How do I pay?
    If you order from our online store payment is taken at the secure checkout. If you order via chat or email we will send you a secure payment link either by email or to your mobile. In all cases payment is required prior to delivery.
  • How do I add a new question & answer?
    To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
  • Can I insert an image, video, or GIF in my FAQ?
    Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
  • How do I edit or remove the 'Frequently Asked Questions' title?
    You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
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